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If you did in fact buy the pack through Origin or another legitimate seller, it would be helpful to have any proof of purchase or ownership (receipt photos of disc, case, insert etc.) on hand for the chat. Sims need to change the scenery once in a while.
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The only way to find out if this has happened, or to correct a mistake, is to contact EA customer support and have someone on that end look at your account. Buy The Sims 3: Island Paradise for Origin and download immediately. If you love exotic village to city building games, then youll love the City Island 3 - Building Sim Offline Join over 25 million players and start playing this popular offline city builder game today Start on an exotic island with some cash and gold and from there begin building a city. For over a year, EA has been systematically deactivating codes that were originally stolen or otherwise fraudulently obtained, even though players usually had no idea that there was anything wrong with their purchases. Buy The Sims 3 Collection BUNDLE () Includes 19 items: The Sims 3 World Adventures, The Sims 3 Ambitions, The Sims 3 Late Night, The Sims 3 Generations, The Sims 3 Pets, The Sims 3 Showtime, The Sims 3: Supernatural, The Sims 3: Seasons, The Sims 3: University Life, The Sims 3. This could be a mistake, but if you bought the EP from an unauthorized third-party seller, you might have received a bad code. If these steps don't help, it's possible that IP was removed from your account. Kopen 16. You can try clearing Origin's cache, and if that doesn't work, uninstalling and reinstalling Origin only, which wouldn't affect your installed games.